Welcome to thelamp.gr store
INTRODUCTION
www. thelamp.gr is an online product and service store via the Internet created by the company "Stathis Nicholaos & Stathi Katerina Ο.E.", located in Ioannina in Christou Katsari 6 ZIP code 45221 legally represented by the VAT number 082749552 and Tax Office Ioannina, contact phone number +30 2651079700.
thelamp.gr provides access to the website thelamp.gr (the "Website") and sells its products to you under the terms of this page.
Please read these terms carefully before using this website. By using the site you signify your agreement to these conditions.
PROTECTION OF PERSONAL DATA (L. 2472/1997)
" Stathis Nicholaos & Stathi Katerina Ο.E " and www. thelamp.gr, created this site aiming to serving their clients. thelamp.gr website is simple and friendly to use and designed to meet the specific needs of each user. For your own convenience, it is important that you, our customer, understand that you have to provide specific information concerning your order, which are completely protected by us.
The present Privacy Statement as well as the attached Terms and Conditions of this site describe the procedure of collecting data from the website thelamp.gr, the way we use this data and the terms and conditions of use of this website. The present Privacy Statement refers exclusively to personal data that you provide us during your visit to this website.
The management and protection of personal data of the visitor / user of thelamp.gr services is enlisted to the terms of this section and the relevant provisions of Greek (L. 2472/1997 for the protection of individuals from the protection of personal data as they are supplemented based on the decisions of the President of Data Protection Authority, P. D. 207/1998 and 79/2000 and Article 8 of law. 2819/2000) and European law (Directives 95/46 / EC and 97/66 /EC).
THE PERSONAL INFORMATION DEMANDED BY thelamp.gr IS:
PRIVACY:
Each visitor can go through the online store thelamp.gr without providing any personal information. We will need personal data (your e-mail, a user name and a password) when you go on to order services or products.
1. Information regarding services and products on sale:
The necessary data for every transaction is your name, a landline phone, address (street, city, ZIP code) and document type (receipt, invoice). We also ask optionally for some details such as phone number (in case we need to contact you), fax number and occupation.
2. Data document:
For customers who prefer an invoice, we ask for their company name, VAT number, Tax number, activity and address of its base.
3. Links:
thelamp.gr contains links to other websites which are not controlled by itself rather than other bearers (natural or legal). Under no circumstance is thelamp.gr responsible for the Terms and Privacy policies of the other websites.
4. Use of Personal Data:
Clearing online transactions: For payments by credit card, we cooperate with EuroBank, which handles clearing transactions. In case you wish to pay with Credit / Debit / Prepaid card you will be automatically redirected to the bank, where you will be asked to provide the following information: number and type of card, the holder name (as shown on the card), expiration date and CVV2 (for Visa cards) or CVC2 (for MasterCard ). In case you are member of the program Verified by Visa, you will be asked for your password. For MasterCard Secure Code program you will have to provide your personal code (Secure Code).
We have to point out that thelamp.gr does not collect or store in any way your card’s information. Online transactions via cards are being made through the secure system of EuroBank via re-direction in a safe environment-secure server of the specific bank and the transfer of the credit card’s details will be encrypted SSL 128-bit.
Couriers & agencies: The delivery of the products to our customers is executed by agencies and courier companies we cooperate with. For this purpose, thelamp.gr provides your personal information such as name and shipping address so that they can be delivered.
5. IP addresses:
The customer’s IP address through which the PC has Internet access and then to our website thelamp.gr is being used only for statistical purposes and the security of transactions.
COOKIES
thelamp.gr has the ability to use cookies as part of the facility and its services through its website. Cookies are small files (text files), which are sent and stored in the user's computer, allowing sites like thelamp.gr to operate smoothly and without complications, to provide the users with multiple choices, to identify frequent users, to facilitate their access to it, as well as collect data to improve the content of the website. Cookies do not cause damage to the computer and their files. We use cookies to provide you information and complete your orders which are deleted automatically when you exit the site. You should be aware that cookies are absolutely necessary in order to function properly and smoothly thelamp.gr website.
SAFETY
thelamp.gr may need to entrust the provision of support services to another company that cooperates with us. In that case, the thelamp.gr requires and commits the company to comply with the privacy restrictions to protect the personal data of the customers / users.
DISCLOSURE OF INFORMATION TO OTHERS
thelamp.gr in no way discloses, sells, exchanges, assigns, hires or in any way provides to others information you entrusted to us.
ADVERTISEMENTS
thelamp.gr does not take advantage of the ability to communicate with its users though email , postal address or by phone for marketing purposes of new products and services or information on special offers.
CONDITIONS OF USING thelamp.gr WEBSITE
YOUR ACCOUNT
If you use this site, you are fully responsible for protecting your account’s confidential information and your password as well as for controlling access to your computer by others, for preventing others to access your account without authorization. You agree to your complete responsibility for all actions taken with your account or password. You should take all necessary steps to ensure that your password remain secret and secure and inform us immediately if you have reason to believe that someone else knows your password or is to be used without authorization.
Please make sure that the information you provide is correct and complete and inform us immediately of any changes to the information you entered during registration.
thelamp.gr reserves the right to refuse access to the website, terminate or change accounts, remove or change content, or cancel orders according to its discretion.
ACCESS TO thelamp.gr WEBSITE
We will do our best so as to ensure that the availability of the products in our website and that the transmissions are being executed correctly however this cannot be guaranteed. Also, your access to the website may be temporarily prohibited or restricted due to repairs, maintenance, or the introduction of new modules and services. We will try to limit the frequency and duration of any such suspension or restriction.
PERMISSION FOR WEBSITE ACCESS
We provide restricted access and personal use of this site, but not to copy (excluding caching) or modify it, or any part of it, unless you are provided with the written consent of thelamp.gr. No permission is given for resale or commercial use of the website, copying or use of product descriptions, information or prices, downloading or copying the account’s information to the benefit of other traders.
Any reproducing, copying, selling, reselling, visiting, or other commercial exploitation of this website or any part of it are forbidden without the clear written consent.
It is forbidden to put the site in frame or use framing techniques in order to use any trademark, logos, or other information relating to a property (including images, text, page layout, or form) of thelamp.gr for another website, without clear written consent. You must not use any meta tags or other hidden text in order to take advantage of names or registered trademarks of thelamp.gr without clear written consent. Any unauthorized use terminates the access we provide you.
CUSTOMER’S BEHAVIOR
You should not use the website in any way that causes or may cause interruptions or problems to accessing the site, damages or any disturbances.
You should know that you, and not thelamp.gr, are responsible for online communication and the content sent from your computer to us and you must use the website only for lawful purposes.
You should not use the Website for any of the following purposes:
Deception or in connection with a criminal offense or illegal acts.
Send or use any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing, or violates copyright, trademarks, privacy, or any other right or is harmful or harassing to others, contains or consists of viruses, political campaigning, commercial solicitation, continuous texts, mass mailings or any other kind of spamming.
To cause annoyance, inconvenience or needless worry.
SELLING PRODUCTS
Every time you order a product from thelamp.gr, we send you an e-mail to confirm the receipt of the order‘s details. Your order represents an offer to us to buy a product, so receiving an e-mail confirmation of shipment of the product means that it has been accepted. The acceptance cannot be reversed by the time we send you the e-mail to confirm the transmission. Any other products in the same order, which we have not confirmed, are not part of the agreement.
ORDER CANCELLATION
The customer has the right to cancel his order after contacting by telephone at 2651024011 or via e-mail at sales@thelamp.gr.
The cancellation capability given to the customer has a time limit before delivery of the parcel to the carrier.
If the product has been delivered to the carrier or shipped for delivery, the customer can not cancel the order.
In this case, you will need to receive the order and then follow the return process.
In the event of refusal to accept or fail to receive the order or similar malicious act on the buyer's side, the buyer is required to deposit the shipping charges.
The thelamp.gr online store reserves the right to sue in order to claim the damages that may have occurred as a result of the customer's electronic or telephone order.
RECEIPT OF THE ORDER FROM THE PHYSICAL STORE
You can pick up your order from our physical store located at 6 Christou Katsari Street in Ioannina.
For its receipt (as well as to avoid your unnecessary movement to the store) you will be notified by email within 24 hours if the products are immediately available, otherwise you will be informed about the new receipt of products that are not available.
Upon receipt you can pay in cash or by card.
PRODUCT RETURNS
Please read the information on Transport charges and product delivery.
PRICES AND AVAILABILITY
Besides the product descriptions or anything that is written on the site, it is possible that the website is not precise in terms of availability. Please note that the estimates of the shipments of the products are only estimates. The time of the shipments is not guaranteed. As we process your order, we will inform you through e-mail if any of the products ordered are not available.
Despite our efforts, errors may occur and a product may have incorrect price during the receipt from the supplier. If the correct price of a product is lower than the one on the website, we charge you the lower price and send you the product. If the correct price of a product is higher than the one on the website, we either contact you for instructions before the shipment of the product or we cancel your order and inform you.
CUSTOM
When ordering products from abroad (countries out of E.U.) it is possible that you will charged the import duties and taxes, levied when the package reaches its destination. For any additional charges from the custom for clients, we do not have any responsibility over customs duties and tax and we cannot predict their height. Customs policies vary from country to country, so you should contact them for further information. Additionally, note that by ordering from us from abroad, you are considered as an importer and must comply with the laws and regulations of the country in which the products are shipped. We would like our customers from abroad to know that packets sent to another country can be opened and inspected by customs.
REDUCED TAX
Residents of certain regions in Greece are taxed with reduced tax by law (for purchases through invoice). Depending on the residence address, thelamp.gr site displays the values to include different taxes. The law requires in case of the reduced tax that the products are sent to this address, otherwise they will be taxed at the standard rate. In such a case, the buyer is responsible for the information of the address register. In the specific case of Mount Athos, there are no taxes.
ALTERATION OF SERVICE OR ADDITIONS TO THE TERMS OF USE
We reserve the right to make changes to our site, our policies and terms of use when necessary.
GOVERNING LAW
All the transactions made through thelamp.gr are governed by the International and European law that regulates issues relating to electronic commerce (Directive 2000/31 / EC, DPR 131/2003) as well as the Law on Consumer Protection (L. 2251/1994) which regulates matters concerning remote sales.
For the resolution of any disagreement with the terms and way of use of the present online market or relating to the interpretation or application of the terms above the courts of Ioannina are in charge.